Privacy Policy —
Your Data at 777jy
At 777jy, protecting the personal information of every player across Bangladesh is a fundamental commitment — not a legal formality. This Privacy Policy explains in plain, formal English exactly what data we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold over your own information. We encourage you to read this document carefully alongside our Terms & Conditions before creating your account.
Our Core Privacy Commitments
Before reading the full policy detail below, here is a summary of the six fundamental privacy commitments that govern how 777jy handles your personal data. These principles apply to every player account in Bangladesh and every interaction with the 777jy platform.
Information We Collect
777jy collects personal information through several distinct channels during your interaction with the platform. The categories below describe the types of data collected, the source of that data, and the legal basis on which we rely to process it.
Registration & Identity Data
When you create a 777jy account, we collect the following information directly from you:
- Full legal name as it appears on your government-issued national identity card or passport
- Date of birth (used to verify that you meet the 18+ age requirement)
- Residential address, including city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or other)
- A valid, unique email address registered and controlled by you
- A valid Bangladesh mobile phone number
- Your chosen username and a hashed (never stored as plain text) password
- Copies of identity documents submitted during KYC verification, including national ID card, passport, or birth certificate
Legal basis: Contract performance (account registration) and legal obligation (KYC / AML compliance).
Financial & Payment Data
To process deposits and withdrawals in Bangladeshi Taka (BDT), 777jy collects:
- Your registered bKash, Nagad, Rocket, or Upay mobile wallet number
- Visa or Mastercard number (last four digits only — full card numbers are handled exclusively by our PCI-DSS-compliant payment processor and are never stored on 777jy servers)
- Transaction identifiers, timestamps, and amounts for all deposits and withdrawals processed through your account
- Bank account details (Dutch-Bangla Bank, BRAC Bank, City Bank, or other) where bank transfer is used as a withdrawal method
Legal basis: Contract performance and legal obligation (AML transaction recordkeeping).
Gaming & Wagering Activity Data
777jy records all in-platform activity associated with your account, including:
- Game sessions played, including game title, provider (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt, etc.), bet amounts, outcome, and session duration
- Sportsbook bets placed on cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers), football, kabaddi, and other markets
- Bonus activations, wagering progress toward requirements, and bonus expiry events
- Responsible gaming tool activations including deposit limits, session limits, cool-off periods, and self-exclusion requests
Legal basis: Contract performance, legitimate interest (responsible gaming monitoring), and legal obligation.
Technical & Device Data
When you access 777jy from any device, our servers automatically collect certain technical information:
- IP address (used for fraud detection, duplicate account identification, and geographic access management)
- Device type, operating system, and browser version
- Session timestamps, login history, and page navigation sequence within the platform
- Referring URL (the address of the page from which you navigated to 777jy, if applicable)
Legal basis: Legitimate interest (security, fraud prevention, and platform integrity).
Communications Data
When you contact 777jy via live chat, email ([email protected]), or any other customer service channel, we retain records of those communications — including the content of your messages and any attachments — for the purposes of resolving your query, training our support team, and maintaining an audit trail of account interactions. Communication records are retained for a minimum of two years from the date of the interaction.
How We Use Your Information
777jy uses the personal data it collects for the specific, clearly defined purposes set out in the table below. We do not use your personal data for any purpose that is incompatible with the purpose for which it was originally collected without first obtaining your consent or establishing a separate lawful basis for that additional processing.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration & identity data, contact details | Contract performance |
| Age and identity verification (KYC) | Name, date of birth, ID documents | Legal obligation |
| Processing deposits and withdrawals | Financial & payment data | Contract performance |
| Anti-money laundering (AML) monitoring | Transaction data, device data, IP address | Legal obligation |
| Fraud detection and account security | Technical data, login history, IP address | Legitimate interest |
| Responsible gaming monitoring | Gaming activity, session data, tool activations | Legal obligation & legitimate interest |
| Customer support and dispute resolution | Communications data, account activity | Contract performance |
| Personalised promotional communications | Contact details, gaming preferences | Consent (opt-in only) |
| Platform analytics and improvement | Technical data, navigation data | Legitimate interest |
| Legal compliance and regulatory reporting | All categories as required | Legal obligation |
Data Sharing & Third Parties
777jy does not sell or rent your personal data to any third party. However, in order to operate the platform and fulfil our legal obligations, we share certain categories of personal data with a limited set of trusted third-party processors and, where legally required, with authorities. The following describes the categories of recipients and the basis for sharing.
Payment Processing Partners
We share necessary financial data with our payment processing partners — including bKash, Nagad, Rocket, Upay, and Visa/Mastercard gateway providers — solely for the purpose of executing deposit and withdrawal transactions initiated by you. These partners operate their own privacy policies and are responsible for the data they process under their respective platforms. 777jy instructs these partners to process your data only in accordance with our instructions and applicable data protection requirements.
Game Software Providers
To deliver casino games through the 777jy platform, we integrate with licensed third-party game studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt. These providers may receive your player session identifier and game activity data in order to render games, calculate outcomes via their certified RNG systems, and provide fairness audit trails. No sensitive personally identifiable information (such as your full name, national ID, or payment details) is transmitted to game providers as part of standard game delivery.
Identity Verification Services
For KYC verification purposes, 777jy may engage a third-party identity verification service to cross-reference the identity documents you submit with official records. This process involves sharing your name, date of birth, and document images with the verification service under a strict data processing agreement. Verification data is used only for authentication and is not retained by the verification provider beyond the minimum period required to complete the check.
Legal & Regulatory Authorities
777jy is required by law to report certain financial transactions and account activities to the relevant authorities in connection with anti-money laundering, counter-terrorism financing, and the prevention of financial crime. Where such a legal obligation exists, 777jy will disclose the minimum necessary personal data to comply with the requirement. 777jy is not required to notify you when such disclosures are made where doing so would compromise an ongoing law enforcement investigation.
Data Security & Retention
777jy implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. While no online platform can guarantee absolute security, 777jy applies controls proportionate to the sensitivity of the data processed and the risks associated with operating a financial gaming platform serving players across Bangladesh.
Technical Security Measures
- TLS 1.2 / 1.3 encryption for all data in transit between your device and 777jy servers
- AES-256 encryption for sensitive data at rest, including KYC documents and financial records
- Bcrypt hashing for all account passwords — plain-text passwords are never stored
- Multi-factor authentication options for account login to reduce the risk of unauthorised access
- Automated fraud detection and account monitoring systems operating continuously across all player sessions
- Regular penetration testing and security audits conducted by independent third-party specialists
- IP-based rate limiting and device fingerprinting to detect and block suspicious login attempts
Data Retention Schedule
777jy retains different categories of personal data for different periods, based on the purpose of collection and applicable legal requirements:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration & KYC documents | 5 years after account closure | AML legal obligation |
| Financial transaction records | 7 years after transaction date | Financial recordkeeping law |
| Gaming activity logs | 3 years after account closure | Responsible gaming audit trail |
| Customer support communications | 2 years after last interaction | Legitimate interest |
| Marketing consent records | Until consent withdrawn + 1 year | Legal obligation (consent proof) |
| Technical / device logs | 12 months on a rolling basis | Legitimate interest (security) |
Upon expiry of the applicable retention period, 777jy will securely delete or anonymise your personal data so that it can no longer be associated with your identity. Where anonymisation is not technically feasible, data will be destroyed using methods appropriate to the sensitivity of the information concerned.
Your Privacy Rights
Subject to applicable law, every 777jy player in Bangladesh holds the following rights in respect of their personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Rights Request" and include your registered email address and account username. 777jy aims to respond to all privacy rights requests within 30 calendar days.
Third-Party Links & Services
The 777jy platform integrates with third-party game providers and payment processors as described in Section 3 of this Privacy Policy. These integrations are necessary to deliver the core service. Beyond these operational integrations, 777jy does not embed third-party advertising networks, social media tracking pixels, or external analytics platforms that collect personally identifiable information without your knowledge.
If the 777jy platform ever includes links to external websites — for example, links to game provider information pages or payment partner FAQs — those external sites operate under their own independent privacy policies. 777jy is not responsible for the privacy practices of any third-party website. We encourage you to review the privacy policy of any external site you visit before submitting personal information to that site.
Game software providers integrated with the 777jy platform — including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt — are independent data controllers in respect of data they collect directly through their own platforms. Where these providers receive data from 777jy in connection with game delivery (such as a session token or anonymised player identifier), they act as data processors subject to contractual restrictions imposed by 777jy.
Payment partners including bKash, Nagad, Rocket, Upay, and Visa/Mastercard card network processors are independent data controllers in respect of transaction data processed through their own systems. 777jy is not responsible for, and does not control, the data handling practices of these payment partners once a transaction instruction has been passed to their systems. Players are encouraged to review the privacy documentation published by each payment partner directly.
Policy Updates & Contact
777jy reserves the right to update or amend this Privacy Policy at any time in order to reflect changes in applicable law, updates to our data processing practices, or enhancements to the platform. When material changes are made, 777jy will notify registered players via the email address associated with their account at least 14 days before the updated policy takes effect. Non-material clarifications or corrections may be published without advance notice.
The effective date at the top of this Privacy Policy will be updated each time a new version is published. Continued use of the 777jy platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any updates to this Privacy Policy, you should discontinue use of the platform and contact [email protected] to request account closure.
The most current version of this Privacy Policy will always be accessible at 777jy.bet/privacy-policy. Previous versions are archived internally and are available upon written request submitted to [email protected].
Data Protection Contact
For all privacy-related enquiries, rights requests, consent withdrawals, or data protection concerns, please contact the 777jy data protection team using the details below. All correspondence must be submitted in English. Our team aims to acknowledge all privacy enquiries within 5 business days and provide a substantive response within 30 calendar days.
- Email: [email protected] — use subject line "Privacy Rights Request" or "Data Protection Enquiry"
- Response time: Acknowledgement within 5 business days; full response within 30 calendar days
- Operating hours: 24 hours / 7 days — Bangladesh Standard Time (BST, UTC+6)
- Language: All privacy requests must be submitted in English
Ready to Play at 777jy?
Now that you understand how your data is protected, explore everything 777jy has to offer — from live cricket betting and slots to our full casino experience, all built for players across Bangladesh.